Return Request
SUBMIT A RETURN REQUEST – ONLINE
If your return request is approved and requires shipping, you will receive an email with shipping instructions. Once the product is returned, please allow 5 business days to process your refund.
PLEASE NOTE YOU MUST MEET THE FOLLOWING CRITERIA IN ORDER TO PROCESS A RETURN:
1) 15-day return policy: you have 15 days after receiving your item to request a return.
2) Acceptable reasons for returns: defective items, incorrect shipments, size issues.
3) Non-acceptable reasons for returns: change of mind, color or style dissatisfaction.
4) Items must be in the same condition you received them: unused, unwashed, with their original tags and packaging.
5) Discounted and sale items are not eligible for returns.
Items that do not meet the above criteria are not eligible for the return process.
You can read our complete Return Policy here.
If you have any questions about returns, please email us at returns@madchuck.com.
Wear the Brand. Carry the Message.
We’re here to build identity, tell stories, and rep something real. If you wear Madchuck, you know it’s more than a fit — it’s a statement.